Sorry, but exchanges/returns using G.AZA Mall are not possible.

Checking the checkbox at the order/payment stage can be considered as consent for this content. ​

Sorry for the inconvenience, please use G.AZA Mall's 1:1 Counseling inquiries.

1. Please submit within 7 days of delivery completion.
2. Log-in G.AZA Mall > Customer Center > 1:1 Counseling inquiries.
3. Please write and attach the image of the defective product and send it back if you submit it.

*In particular, please take a photo that falls under the following two categories.

(1) Condition of the product
(2) Barcode and number at the bottom of the product

The order/payment and sales date designation at G.AZA Mall are all based on the 'Korean date and time'.​

Cancellation of sales is possible until 7:00 a.m. the next day from the date of order in Korea.

However, once export declaration has started, cancellation is not possible.