User Agreement

Article 1. Purpose

The purpose of these Terms and Conditions is to establish guidelines on the rights, duties and responsibilities of cybermall users utilizing the internet-related services (hereinafter referred to as the “Services”) provided by AtomyAZA cybermall (hereinafter referred to as the “Mall”) operated by AtomyAZA Co., Ltd (an e-commerce company).
※Unless transactions contradict its nature, the following terms apply to e-commerce transactions utilizing PC communication, wireless communication, or others.

Article 2. Definition

  1. 1.“Mall” means a virtual business site established by AtomyAZA Co., Ltd to trade goods or services (hereinafter referred to as “Goods and Services”) using computers and information communication facilities to provide Goods and Services to Users. The term can be also used to refer to the company operating the cybermall.
  2. 2.“User” means a Member or a Non-Member who accesses the “Mall” to use the services provided by the “Mall” in accordance with these Terms and Conditions.
  3. 3.The term "Atomy integrated member" refers to a member who has registered with Atomy (http://www.atomy.kr) and is eligible to access the services provided by the "Mall."
  4. 4."General member" refers to an individual who has registered as a member of the "Mall" and has the privilege of accessing the services provided by the "Mall."
  5. 5.The term "member" collectively refers to both the "Atomy integrated member" mentioned in item 3 and the "General member" mentioned in item 4.
  6. 6.“Non-Member” refers to a User who uses the services provided by the “Mall” without registration.
  7. 7.'PV' refers to the points assigned to products based on purchase conditions, which determine the criteria for 'distributing incentives' to Atomy integrated members.
  8. 8.A “Franchise mall" refers to the individual shopping malls of Atomy members that are distributed by Atomy Co., Ltd.

Article 3. Display, Explanation and Revision of Terms and Conditions of Use

  1. 1.The “Mall” should, for easy recognition by Users, display the contents of these Terms and Conditions, the name of the company and its representative, the address of the place of business (including the address of the site handling customer complaints), phone number, fax number, email address, business license number, e-commerce permit number, and the name of the personal information manager on the main page of the Atomy cybermall website. However, the content of these Terms and Conditions may be displayed through a linked page.
  2. 2.Prior to the User’s final agreement to these Terms and Conditions, the “Mall” should provide a separate link or a pop-up screen to obtain the User’s confirmation on the terms of cancellation rights, delivery responsibilities, refund terms and other important details so that the User can understand the content.
  3. 3.The “Mall” may make amendments to the extent that it does not violate applicable laws, including the Act on Consumer Protection in Electronic Commerce, Etc., the Act on Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, the Digital Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc., the Act on Door-to-Door Sales, Etc., and the Consumer Protection Act.
  4. 4.In case of revising these Terms and Conditions, the “Mall” should specify the effective date and the reasons for the revision and post them on the main page of the “Mall” seven days prior to the effective date until the day before the effective date. However, in case of a revision that will disadvantage the User, it should issue a notification at least 30 days prior to the revision. In such cases, the “Mall” should provide a clear comparison of the old terms and the revised terms in such a way that the User can easily understand them.
  5. 5.If the "Mall" amends its terms and conditions, the revised terms will only apply to contracts concluded after the effective date of the amendment. For contracts that were already concluded prior to the revision, the provisions of the previous terms and conditions will remain in effect. However, if a user who has already entered a contract wishes to be subject to the revised terms and conditions, they must express their intent within the notice period of the amendment as stated in clause 3 and obtain the consent of the "Mall." In such cases, the revised terms and conditions will apply.
  6. 6.If these Terms and Conditions are revised, the revised Terms and Conditions apply only to contracts concluded after the effective date, whereas any and all contracts concluded before the effective date are governed by the provisions of the old Terms and Conditions. However, in cases where the User who has already signed the contract wishes to have the revised provisions applied to him or her, the User may notify his or her intent to the “Mall” and obtain consent from the “Mall” within the notice period of the revised Terms and Conditions under Paragraph 3, in which case the revised Terms and Conditions apply.

Article 4. Provision & Replacement of Service

  1. 1.The “Mall” should perform the following duties:
    1. A.Provide information regarding the Goods and Services and conclude purchasing contracts;
    2. B.Deliver the Goods and Services for which a purchase contract has been concluded; and,
    3. C.Other duties specified by the “Mall.”
  2. 2.In cases where the Goods and Services are sold out or technical specifications are revised, the “Mall” may change the Goods and Services to be provided under future contracts. In such cases, the “Mall” should immediately announce the changes to the Goods and Services and the date of application on the page where the present Goods and Services are displayed.
  3. 3.In cases where the Goods and Services are changed because of a change to technical specifications or the Goods and Services are sold out, the “Mall” should immediately report the cause of the change to the available address of the User.
  4. 4.In cases covered by the previous paragraph, the “Mall” should compensate for all damages inflicted on the User. However, this does not apply if the “Mall” proves that such event is not caused by its willful act or negligence.

Article 5. Suspension of Service

  1. 1.The “Mall” may temporarily suspend its services in case of maintenance of computers and telecommunications equipment, replacement or damage repairs, or interruption of communication.
  2. 2.The “Mall” should compensate the User or any third party for damages caused by the temporary suspension of services for a reason stated in Paragraph 3. However, this does not apply if the “Mall” proves that such event is not caused by its willful act or negligence.
  3. 3.In case of a change of business type, abandonment of business, merging between businesses, and for other various reasons, the “Mall” should notify the consumer as specified in Article 8 and compensate the consumer in accordance with the original conditions offered by the “Mall.” However, if the “Mall” did not state the terms of compensation, the “Mall” should pay the User his or her loyalty points in kind or in cash equal to the value of the currency used at the “Mall.”

Article 6. Membership

  1. 1.Atomy members can log into the "Mall" using their Atomy (www.atomy.kr) membership information without a separate registration, after agreeing to the terms of service and the collection and use of personal information.
  2. 2.General members apply for membership by filling out the membership information according to the registration form provided by the "Mall" and expressing their agreement to these terms and conditions.
  3. 3.The “Mall” should register all Users who apply for membership in the manner stipulated in Paragraph 1 unless the User does not fall under any of the following sub-paragraphs.
    1. A.The applicant has lost his or her membership for reasons indicated in Article 7, Paragraph 3. However, the applicant may acquire approval from the “Mall” to re-subscribe for membership three years after the loss of membership;
    2. B.The applicant entered false information, omitted required information, or made errors in the registration form; or.
    3. C.It is deemed that registering the User would present significant technical difficulties for the “Mall.”
  4. 4.The moment when the acceptance from the "Mall" reaches the member is regarded as the time of the establishment of the membership contract.
  5. 5.General members must promptly inform the "Mall" of any changes to the registered information by utilizing methods such as modifying their member profile, within a reasonable period of time after the changes occur.

Article 7. Withdrawal from Membership & Loss of Eligibility

  1. 1.Atomy Corporation members are unable to request a withdrawal from the "Mall.”
  2. 2.Atomy Corporation members have the option to withdraw from Atomy (www.atomy.kr), and upon withdrawal, their membership in the "Mall" will also be automatically terminated.
  3. 3.General members have the option to request withdrawal from the "Mall" at any time, and withdrawal will be processed promptly upon such request.
  4. 4.When a general member transitions to become an Atomy (www.atomy.kr) member, their ID in the "Mall" will be deactivated, and they can use the ID issued by Atomy to access the "Mall."
  5. 5.The “Mall” may limit or suspend membership for the following reasons:
    1. A.The member entered false information in the registration form;
    2. B.The purchase price for the goods or other obligations owed by the member regarding his or her usage of the “Mall” are not paid for by the due date;
    3. C.The member interferes with others’ use of the "Mall,” or uses others’ information without permission, or threatens the order of e-commerce in any other way; or,
    4. D.The member uses the “Mall” to act in violation of public order and morals, or to commit acts prohibited by law or by these Terms and Conditions.
  6. 6.The “Mall” may cancel the membership of a Member whose membership has been suspended or limited, if the same act is repeated twice or more, or if the cause is not corrected within 30 days.
  7. 7.In cases where the “Mall” cancels membership, the Member’s registration will be terminated. Prior to termination, the “Mall” should notify the Member and grant a period of at least 30 days or more to provide an explanation.

Article 8. Notification to Members

  1. 1.Any notifications from the “Mall” will be sent to the email address designated in advance by the Member during registration.
  2. 2.In cases of notifying unspecified Members, individual notices may be replaced by a display of the notification on the notice board on the website for 1 week or more. However, the “Mall” should send individual notices to Members with regards to matters that may have a significant impact on their transactions.

Article 9. Application for Purchase

  1. 1.The User should request purchases in the following manner or in a similar manner, and the “Mall” should provide the User with the following information in an easy-to-understand manner to aid in his or her purchase request. However, if the User is a Member, the “Mall” may choose not to apply Sub-paragraphs 2. to 4.:
    1. A.Search and select Goods and Services;
    2. B.Enter name of recipient, address, phone number, email address (or cell phone number);
    3. C.Confirm matter(s) with respect to the contents of these Terms and Conditions, limited cancellation policies, delivery fees, installation fees, and others;
    4. D.Express consent to these Terms and Conditions and confirm or refuse the above Subparagraph 3 (e.g., mouse click);
    5. E.Request and confirm purchase of goods; consent to allow confirmation of application from the "Mall”; and,
    6. F.Select payment method.

Article 10. Conclusion of Contract

  1. 1.The “Mall” may opt not to accept requests for purchase as shown in Article 9 falling under any of the following sub-paragraphs. In cases where a contract is concluded with a minor, the “Mall” should issue a notification that failure to obtain consent from a legal representative may result in the cancellation of the contract by the minor, or by his or her legal representative:
    1. A.If the minor entered false information, omitted required information, or made errors in the registration form;
    2. B.In case of purchase of cigarettes and liquor and other Goods and Services prohibited by the Youth Protection Act; or
    3. C.If it is deemed that accepting the application for purchase may cause technical problems for the “Mall.”
  2. 2.The contract is deemed to be concluded when the acceptance of the “Mall” is delivered to the User in the form stipulated in Article 12, Paragraph 1.
  3. 3.The acceptance of the “Mall” should include confirmation on the User’s request for purchase, availability of sales, and correction or cancellation of the request for purchase.

Article 11. Payment Method

The method of payment for the Goods and Services purchased through the “Mall” may be selected from the following sub-paragraphs. The “Mall” may not collect any additional fees regarding payment for Goods and Services.

  1. A.Card payment through a prepaid card, debit card, credit card, or other;
  2. B.Online bank transfer;
  3. C.Simple payment service
  4. D.Other means of electronic payment

Article 12. Notice of Receipt, Change, and Cancellation of Application for Purchase

  1. 1.The “Mall” should send a notice of receipt to the User after receiving the User’s application for purchase.
  2. 2.In the case of a discrepancy between the User’s intent and the received notice, the User may change or cancel the application for purchase immediately after receipt. In cases where the request for change or cancellation is made prior to delivery, the “Mall” should process the request accordingly without any delay. In the event that payment has already been made, the User should follow the guidelines detailed in Article 15’s Cancellation of Purchase

Article 13. Provision of Goods and Services

  1. 1.Unless specified otherwise, the “Mall” should take necessary measures such as customizing production and packaging and deliver the Goods and Services within seven days from the date of purchase. However, in cases where the “Mall” has already received payment in whole or in part, delivery should be processed within three business days from the date of receipt. In such cases, the “Mall” should take the necessary measures to inform the User on the procedures of provision and the delivery status of the Goods and Services.
  2. 2.The “Mall” should specify the delivery method, payer, and the delivery time for each delivery method for the Goods and Services purchased by the User. In cases where the “Mall” fails to deliver by the end of the designated period of delivery, it should compensate the User for damages. However, this does not apply to cases where the “Mall” proves that such event is not caused by its willful act or negligence.

Article 14. Refund

In cases where the Goods and Services are sold out or unavailable and cannot be provided or delivered to the User who requested the purchase, the “Mall” should notify the User without delay, and if payment for the Goods and Services has already been made in advance, the “Mall” should take the necessary measures or refund the payment within three business days from the date of receipt.

Article 15. Cancellation of Purchase, etc.

  1. 1.The User who purchased Goods and Services by concluding a contract with the “Mall” may cancel the purchase within seven days from the date on which the User received a written contract.
  2. 2.In cases falling under any of the following sub-paragraphs, the User may not return or exchange the Goods and Services.
    1. A.If the Goods and Services are lost or damaged due to the fault of the User (however, cancellation of purchase may be acceptable if the packaging was damaged in the process of checking the content);
    2. B.If the value of the Goods and Services significantly decreased on account of partial use or consumption by the User;
    3. C.If the Goods and Services are not available for resale due to a significant decrease in the value of the Goods and Services due to time passing; or
    4. D.If the Goods can be replaced by other Goods with the same performance, but the packaging of the original is damaged.
  3. 3.In the case of Article 2, Paragraph 2, Sub-paragraphs 2. to 4., the cancellation of a purchase by the User is not limited if the “Mall” fails to clearly specify the fact that cancellation of purchases is limited or that it would take the necessary measures to provide the Goods.
  4. 4.Despite Paragraphs 1 and 2, the User may cancel his/her purchase of goods within three months from the date of receipt of the goods or within 30 days from the date on which he/she recognized or could have recognized that the Goods and Services differ from the advertisement or the provision of contract.

Article 16. Effect of Cancellation of Purchase

  1. 1.In the event of the return of Goods from the User, the “Mall” should refund payment of the Goods within three business days. In the event of a refund delay, the “Mall” should pay the User with the interest calculated based on the number of days delayed at the overdue interest rate specified and notified by the Korea Fair Trade Commission.
  2. 2.In case of a refund, if the User paid for the Goods with a credit card or electronic money, the “Mall” should immediately request the business that provided the payment method to suspend or cancel the payment.
  3. 3.In case of any cancellation of a purchase, the User should bear the costs arising from returning the Goods. The “Mall” may not claim cancellation fees or compensation damages due to the User’s cancellation of a purchase. However, in case of the cancellation of a purchase caused by a discrepancy in the contents of the Goods and the advertisement or the provision of contract, the “Mall” should bear the costs of returning the Goods and Services.
  4. 4.If the User bore the delivery fees when he/she received the Goods and Services, the “Mall” should specify and clearly indicate who would bear the delivery fees upon cancellation of the purchase.

Article 17. Accumulation and Use of PV

  1. 1.PV accumulates for both Atomy members and general members who have registered with the "Mall" when they make product purchases, while it does not accumulate for non-members.
  2. 2.‘PV’ cannot be used within the "Mall," but it can be transferred to Atomy (www.atomy.kr) for conversion.
  3. 3.The PV data of Atomy integrated members is transferred to Atomy (http://www.atomy.kr) based on the completion of payment.
  4. 4.When a return occurs, the PV that was initially granted upon receipt of the goods will be deducted from the refund amount.

Article 18. Expiration of PV

  1. 1.The PV of Atomy integrated members, being converted to Atomy (http://www.atomy.kr) along with the payment, is not subject to expiration within the "Mall."

Article 19. Personal Information Protection

  1. 1.The "Mall" collects the minimum amount of personal information necessary for providing services.
  2. 2.The "Mall" does not collect information necessary for executing purchase contracts during the membership registration. However, if there is a need for identity verification prior to the purchase contract due to legal obligations, the "Mall" may collect the minimum required personal information, but not beyond that.
  3. 3.The "Mall" informs and obtains consent from users regarding the purpose of collecting and using their personal information.
  4. 4.The "Mall" cannot use the collected personal information for purposes other than the stated purpose, and in cases where a new purpose arises or when providing it to a third party, the "Mall" informs and obtains consent from the user regarding the purpose during the collection and provision stages. However, exceptions may apply in accordance with relevant laws and regulations.
  5. 5.When the "Mall" needs to obtain user consent as described in paragraphs 2 and 3, it must clearly indicate or notify the user in advance of the information such as the identity of the personal information manager (affiliation, name, telephone number, and other contact information), the purpose of information collection and usage, and the details of providing information to third parties (recipient, purpose of provision, and content of information to be provided) as specified in Article 22(2) of the “The promotion of utilization of information and communications networks and data protection, etc." Users have the right to withdraw their consent at any time.
  6. 6.Users have the right to access and request the correction of their personal information held by the "Mall" at any time, and the "Mall" is obligated to promptly take necessary measures in response. If a user requests the correction of an error, the "Mall" will not use the personal information until the correction has been made.
  7. 7.The "Mall" must limit the handling of users' personal information to a minimum in order to protect personal information. The "Mall" takes full responsibility for any damages incurred by users due to the loss, theft, leakage, unauthorized provision to third parties, alteration, or any mishandling of personal information, including credit cards and bank account information.
  8. 8.The "Mall" or any third party that has received personal information must promptly dispose of the information when the purpose of collection or provision has been achieved.
  9. 9.The "Mall" does not preselect the consent box for the collection, usage, and provision of personal information. Furthermore, in case a user refuses to provide consent, the "Mall" clearly specifies the restricted services resulting from the refusal of consent for the collection, usage, and provision of personal information. The "Mall" does not impose restrictions on membership registration or service provision based on the user's refusal to provide consent for the collection, usage, and provision of non-essential personal information.

Article 20. Obligations of the “Mall”

  1. 1.The “Mall” should not take any actions against public policy or actions restricted by the law and these Terms and Conditions. The “Mall” should put its best efforts into providing Goods and Services on a stable basis in accordance with the provisions in these Terms and Conditions.
  2. 2.The “Mall” should be equipped with a security system to protect the personal information of Users (including credit information) and provide a safe environment for Users to use the online services.
  3. 3.In accordance with Article 3 of the Act on Fair Labeling and Advertising, the “Mall” should be responsible for compensating the User for any damages caused by displaying an unjust advertisement for certain Goods and Services.
  4. 4.The “Mall” should not send any profit-making emails that are not wanted by the User.

Article 21. Obligations Regarding ID & Password of Member

  1. 1.The Member should be responsible for the management of his or her ID and password, except for the cases falling under Article 17.
  2. 2.The Member should not allow any third party to use his/her ID and password.
  3. 3.When the Member recognizes that his or her ID and/or password has been stolen or is being used by a third party, the Member should immediately notify the “Mall,” and follow the instructions of the “Mall.”

Article 22. Obligations of User

The User should not commit the following acts.

  1. A.Register false information at the time of application or the revision of information
  2. B.Use others’ personal information
  3. C.Change information displayed on the “Mall”
  4. D.Transmit or display information (computer program and others) other than the information indicated by the “Mall”
  5. E.Infringe on the copyright or intellectual property rights of the “Mall” or a third party
  6. F.Take any action that harms the reputation and interrupts the operation of the “Mall” or a third party, or
  7. G.Disclose or display any information containing indecent or violent messages, videos, audios, and other information going against good public order and morals. is not responsible for such a transaction.

Article 23. Relationship between Linking “Mall” & Linked “Mall”

  1. 1.In the event that the main “Mall” and the sub-“Mall” are linked with a hyperlink (e.g. the contents of the hyperlink include text, image and video), the former is called the Linking “Mall” (Website) and the latter is called the Linked “Mall” (Website).
  2. 2.If the Linking “Mall” specifies and issues a notification that it is not responsible for any transaction with the User for any Goods and Services independently provided by the Linked “Mall” on the initial page of the website of the Linking Mall or a pop-up window, then the Linking Mall

Article 24. Copyright & Limitation of Use

  1. 1.The copyright and other intellectual property rights for the works produced by the “Mall” should belong to the “Mall.”
  2. 2.The User may not use or cause any third party to use information with intellectual property rights belonging to the “Mall” for reproduction, transmission, publishing, distribution, broadcasting or other profit-making use without the prior consent of the “Mall.”
  3. 3.The “Mall” should notify the User when using the copyright belonging to the applicable User in accordance with the mutual Terms and Conditions.

Article 25. Resolution of Dispute

  1. 1.The “Mall” should accommodate the opinion or complaint made by the User, and implement and operate a process for the compensation of the consumers’ damages.
  2. 2.The “Mall” should give priority to any opinion or complaint made by the User. However, in cases where it is unable to promptly deal with the matter, the “Mall” should notify the User of the cause and the final settlement schedule.
  3. 3.When the User files for a remedy regarding a dispute between the “Mall” and the User, the matter may be referred to arbitration by the Fair Trade Commission or a Dispute Mediation Agency requested by a city/provincial Mayor/Governor.

Article 26. Jurisdiction and Governing Law

  1. 1.All e-commerce-related lawsuits between the “Mall” and the User should be conducted in accordance with the address of the User at the time of indictment. In cases where there is no address, the lawsuit should fall under the exclusive jurisdiction of the district court in the vicinity of the User’s place of residence. In cases where the address or residence of the User is not clear at the time of indictment or the User is a foreign resident, the lawsuit should be filed with the competent court under the Civil Procedure Act.
  2. 2.Any and all e-commerce-related lawsuits between the “Mall” and the User are governed by the law of the Republic of Korea.

Atomy Co., Ltd Work Procedure

Order/Shipping

  1. 1.All Members must purchase Atomy Co., Ltd products directly from the Company.
  2. 2.A Member may not possess excessive stock when making a new purchase, or over-purchase Goods beyond the amount required for self-consumption or sale to other consumers. In case of over-purchase, the Member shall be restricted from cancelling the purchase (return) under the Act on Door-to-Door Sales, Etc.
  3. 3.Members of Atomy Co., Ltd must accurately understand their sales capabilities or level of consumption and purchase Goods accordingly.

Exchange of Goods and Cancellation of Purchase

1. Exchange of Goods

In cases where a consumer or a Member points out defects in the content or container of the purchased goods and requests an exchange, the Goods may be exchanged for the same Goods if the request is justified in relation to the warranty terms of the Goods.

2. Unsatisfactory Goods

In cases where a consumer or a Member expresses an intention to return the purchased Goods and requests a refund, the refund may be provided if the request is deemed justified in relation to the warranty terms of the Goods. However, in such cases, the consumer or Member shall return the Goods in accordance with the Act on Door-to-Door Sales, Etc., and express their intention to cancel the purchase in writing, and the Company shall return the balance of the payment for the Goods after deducting the previously paid general commission.

3. Overstock

Refunds are allowed for the return of unused Goods that can be resold. However, the Company may restrict the cancellation of purchases and future purchases of Goods to a Member who overstocked. If a Member does not return the Goods under his or her responsibility even though he or she has received a legitimate return request from a consumer who purchased the Goods, the purchaser may send a direct return request to Atomy Co., Ltd and Atomy Co., Ltd shall refund the amount to the purchaser. Atomy Co., Ltd shall exercise its reimbursement right against the Member who sold the Goods after providing a refund to the consumer (purchaser).

4. Returns Procedure

A non-consumer Member may cancel his or her purchase in writing within three months from the date of concluding the contract, except in cases where the Member falsely notifies the Company of his or her inventory or damages the Goods to the extent that it is difficult to resell them. A Member may return Goods to head office only after preparing a return application form and submitting it to Atomy Co., Ltd along with the purchase order and the transaction details, and acquiring approval for the return.

Atomy Member Ethics Regulation

As a member of Atomy Co., Ltd, I agree to always act with a sense of responsibility and comply with the “Members’ Obligations” specified in the Member Handbook and the following provisions.

1. Maintenance of honor and dignity

As a Member of Atomy Co., Ltd, I will always act sincerely and truthfully, with pride and an exemplary attitude, and a sense of responsibility and community.

2. Compliance with Ethics Regulations and Enforcement Regulations

In conducting Atomy Co., Ltd business, I will familiarize myself with the terms of these Ethics Regulations, the Enforcement Regulations, and other regulations, rules, and guidelines, and engage in business based on them.

3. Obligation of familiarization with marketing plans and accurate notification

Realizing that Atomy Co., Ltd business requires earnest effort, I will familiarize myself with Atomy Co., Ltd’s marketing plans and gain knowledge about the Goods, and will not spread wrong ideas in the course of sales activities and will do my best with regard to continuous education and training. I will accept any disciplinary action from the Company for a violation under the above paragraph.

4. Customer Satisfaction Guarantee

By thoroughly understanding the customer satisfaction level with regard to the Goods sold and taking the required measures, I will make sure that consumers are informed of the quality of the Atomy Co., Ltd Goods without distortion, false information, or exaggeration. I will promptly and accurately handle customer complaints and return requests in accordance with the procedures specified in Atomy Co., Ltd official booklets so that no harm comes to customers.

5. Compliance with relevant national laws and bylaws

In conducting Atomy Co., Ltd business, I will comply with the Act on Door-to-Door Sales, Etc., and other national laws and the regulations established by the Company.

6. Punishment of Members in violation

In case of any violation of the company’s regulations such as these Ethics Regulations and the Enforcement Regulations, said case will be subject to sanctions decided by the Ethics Committee, such as restrictions on damage compensation or purchase of products, suspension of membership activities, suspension of general commission, and termination of membership.

Atomy Global Code of Ethics

Atomy is rewriting the history of network marketing.We resolve to take the lead in establishing a sound global Atomy culture with a belief in prioritizing honesty and integrity, principle-oriented attitude.

  • First, I will not do any money transactions with locals (Atomy Members and those who wish to become Atomy Members).
  • Second, I will not set up a local internet site, and I will not engage in any activities such as recruiting members, inducing sales, or unauthorized use of the Company.
  • Third, I will not use exaggerated advertisements for promotion.
  • Fourth, I will not change the marketing plan to conduct business.
  • Fifth, I will not display and sell the Goods in stores, street shops, home shopping channels, beauty shops, etc.
  • Sixth, I will not directly or indirectly induce or encourage locals (Atomy Members and those planning to become Atomy Members) to change their lines.
  • Seventh, I will not engage in unethical business activities, including unethical conduct between male and female Members, such as undermining the Company’s reputation.
  • Eighth, I will not make, distribute, sell, or use non-approved sales aids.
  • Ninth, I will not impersonate an employee of the Company, or commit any acts that may mislead locals (Atomy Members and those planning to become Atomy Members) into mistaking me for one.
  • Tenth, I will not hold a seminar that has not been approved by the Company.

I will take responsibility for any violation of the above Code of Ethics and accept any punishment for such violation.

What is Multi-Level Marketing Sales?

This information on multi-level marketing sales is provided in accordance with Article 18 (1) of the Enforcement Rules of the Act on Door-to-Door Sales, Etc., as prescribed by the Fair Trade Commission.

  1. 1.Multi-Level marketing sales refers to selling goods through a sales organization in which a salesperson who sells multi-level marketing goods sells those goods and recruits other persons as lower-level salespersons through a process comprised of at least three steps, instead of a general distribution channel such as manufacturer → wholesaler → retailer → consumer.
  2. 2.Multi-Level marketing sales involves a gradual expansion of salesperson membership, and there may be cases where direct personal sales and sales to acquaintances cause harm to consumers.
  3. 3.Pyramid selling, which has been a cause of serious social controversies, has been problematic in many respects: pyramid selling organizations have set the prices of the goods disproportionately high for their quality, unfairly demanded payments from those who wish to become salespersons, and forced salespersons to purchase goods or recruit lower-level salespersons, thus becoming a form of gambling in which the main source of revenue for salespersons was the recruitment of lower-level salespersons.
  4. 4.The government implemented the Act on Door-to-Door Sales, Etc., to prevent multi-level marketing sales from becoming a form of gambling and causing harm to consumers, and to punish violations of the Act with corresponding punishments.

If someone invites you to become a multi-level marketing salesperson

If someone invites you to become a multi-level marketing salesperson, or asks you to join a multi-level marketing sales organization as a multi-level marketing salesperson, please check the following first.

  1. 1.Before joining as a salesperson, please make sure that the company you are trying to join is registered with the Korea Fair Trade Commission or the Mayor/Governor under the Act on Door-to-door Sales, etc. If you have any doubts, please contact the Korea Fair Trade Commission or the relevant city/province (if applicable), business organizations, or consumer organizations before finalizing your registration.
  2. 2.If you plan to be a multi-level marketing salesperson, please carefully examine the company’s products to see if they are suitable for your role as a salesperson. Multi-Level marketing sales organizations do not operate stores or advertise their products. For this reason, the quality and prices of their goods should be competitive.
  3. 3.If you want to become a multi-level marketing salesperson, please consider the standard of payment of general commission, and the average and distribution of sponsorship allowances paid to multi-level marketing salespersons, and the expected income opportunity.
  4. 4.A multi-level marketing salesperson may withdraw from a multi-level marketing sales organization at any time by expressing his or her intention to withdraw, in which case the multi-level marketing business entity may not impose any conditions on the withdrawal.

Purchasing or selling goods from a multi-level marketing business entity

  1. 1. Multi-level marketing business entities are required to purchase consumer damage insurance policies. In case of purchasing goods or services (hereinafter referred to as “Goods and Services”) from a multi-level marketing business entity, please make sure to check if the entity is covered by consumer damage insurance and obtain a copy of the policy. If the multi-level marketing business entity does not refund the price of the Goods and Services even though you cancelled the purchase or terminated the contract (hereinafter referred to as a “Cancellation of Purchase”), or the entity does not provide the Goods and Services, you may seek reimbursement of all or part of the payment for the Goods and Services from the insurance company as provided for in the insurance terms and conditions.
  2. 2.Within three months after the date of purchase, you may cancel your purchase and obtain a refund for the payments for the Goods and Services from the multi-level marketing business entity. The refunded amount is as follows.
    • The full amount paid if the purchase is cancelled within a month from the date of delivery
    • An agreed amount paid if the purchase is cancelled after a month and within two months from the date of delivery. The agreed amount must be at least the amount paid for the Goods and Services after a 5 percent deduction.
    • An agreed amount paid if the purchase is cancelled after two months and within three months from the date of delivery. The agreed amount must be at least the amount paid for the Goods and Services after a 7 percent deduction.
  3. 3.You can obtain a refund of the amount paid for the Goods within three business days if you cancel the purchase and request a refund. If the multi-level marketing business entity does not provide the refund within three business days, you can receive a refund along with the overdue interest.
  4. 4. In addition, in cases where a multi-level marketing salesperson sells goods to a consumer, and the consumer cancels the purchase within 14 days from the date of executing the contract (in any of the following cases, the date specified in each of the relevant subparagraphs), the price of the goods must be refunded.
    1. A.In cases where the Goods and Services were delivered after the execution of the contract, the date of delivery of the Goods and Services,
    2. B.If the salesperson is not able to cancel the purchase because a written contract was not provided, a written contract without the entity’s address was provided, or the entity changes its address, the day when the address of the multi-level marketing business entity was known or could have been known
    3. C.In cases where the contract does not contain provisions on the cancellation of purchases, the date when the salesperson became aware of, or could have become aware of, the fact that he or she can cancel the purchase,
    4. D.In cases where a multi-marketing business entity obstructs the cancellation of a purchase, the date on which the obstruction ended

What is a Pyramid Scheme Organization?

The following companies are pyramid scheme organizations. If you know of any multi-level marketing sales organization that falls under any of the following, please immediately report to the City/Provincial Office, Korea Fair Trade Commission, police department, business organizations, consumer organizations, etc.

  1. 1.The multi-level marketing business registration certificate or registration number is missing or unclear.
  2. 2.The organization does not disclose data on the terms regarding the calculation and payment of general commission.
  3. 3.The organization does not issue or issues poorly made multi-level marketing salesperson registration cards, multi-level marketing salesperson handbooks, etc.
  4. 4.The organization sells high-priced products that cost more than KRW 1.6 million (including VAT).
  5. 5.The organization’s return and refund regulations are unclear or not honored.
  6. 6.The ratio of general commission is too high (exceeds 35% of the supply price of the goods to the salesperson).
  7. 7.The organization induces persons to register as members through violence, coercion, and other semi-forcible means or threats.
  8. 8.The organization demands more than KRW 10,000 as a registration fee or demands more than KRW 50,000 for registration as a salesperson.
  9. 9.The organization imposes a duty on salespersons to purchase sales aids worth KRW 30,000 or more.
  10. 10.Unlike the terms of general commission payment notified at the time of registration, a salesperson can maintain his or her status and receive general commission only by meeting a separately prescribed sales quota.
  11. 11.A salesperson can generate revenue solely by recruiting others.
  12. 12.The organization deliberately and frequently changes its address, phone number, etc.
  13. 13.The organization sells the goods at significantly higher prices than similar products, or only deals in money.
  14. 14.The organization forces salespersons or persons who wish to become a salesperson to complete training and live with others against his or her will.
  15. 15.The organization coaxes persons under the false pretense of employment/job arrangement, briefing sessions, and training sessions without clarifying the purpose of recruiting salespersons.

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